"No Promotion Object Found: Please Specify A Promoted Object For The Ad Set."

What Is The Issue?

When setting up your campaigns and ads, you might see the following error:

No promotion object found: Please specify a promoted object for the ad set.


What Causes The Issue?

This issue is related to setting a Facebook pixel. Please note that this issue is a Facebook error, not a Marin error. 

You can find more information about promoted objects and pixels in Facebook's Developer community here, as well as details about the precise errror in Facebooks developer forums here.

How To Fix The Issue

To fix the issue, set up a Facebook pixel account. Some users have also seen improved results by disabling ad blockers during this process.

If you are using Shopify for your ad's landing page, you will need to link the pixel ID in your online store. To do so, click Online store, select Preferences, and choose Facebook pixel ID. You can paste in your pixel ID there.

Written by Marketing @ Marin Software

Last published at: June 12th, 2023