Adding or Changing Email Addresses in Email Report Fails

If adding or changing email addresses in the Report Templates, if you click Run Report, you may encounter the following error message:

Error: java.lang.NullPointerException


What Causes The Issue?

This problem is most commonly caused by having a carriage return (space or invalid email character) in the email recipients field under Report Settings in the left-hand menu.

How To Fix The Issue

Unfortunately, there are no possible workarounds that you can perform for this problem at this time.

If you encounter this issue, please contact our Customer Support team who will be happy to help resolve the issue for you.

Written by Marketing @ Marin Software

Last published at: June 29th, 2023